read about our

loyalty program

We hope you enjoy all the great benefits of our Rewards Program.

Join Our Exclusive Loyalty Program!

We love rewarding our amazing guests! Sign up today to enjoy delicious perks, exclusive rewards, and surprises designed just for you. Whether it’s a treat on your birthday, a little extra for your loyalty, or a warm welcome on your first few visits, our Loyalty Program makes every meal more rewarding.

Benefits of Joining

Spend & Earn: Get 5% back on every visit.
Sign-Up Reward: Enjoy a Free Cocktail with your main dish, just for joining.
Birthday Treats: Celebrate your special day with a complimentary cocktail, mocktail, or dessert (valid one week before or after your birthday).
Loyalty Reward: Visit us twice within three months, and enjoy a complimentary glass of bubbly on your third visit!

Start earning rewards today and make every visit even more enjoyable!

Sign up for our

Loyalty Program

Don’t have a Rewards Card yet? Click below to sign up online. Join our program and earn rewards!

Want to check your Rewards?

Log in

Edit your personal information, sign up for email notifications and review your transactions.

Already have a physical card?

Register Your Card

If you are a new member please start by registering your card using the Register My Card button below.

Terms & Conditions

Reward Redemption

Only one reward can be redeemed per visit. For example, if two guests have a sign-up reward (free cocktail with a main), only one reward can be used during that visit.

Loyalty Rewards

You rewards are valid for six months from the issue date.
The complimentary drink is valid for the third visit only and must be redeemed within three months of the second visit.

Registration & Sign-Up Rewards

Sign-up reward cannot be combined with other offer or promotion.
A minimum spend of £15 is required to claim the sign up reward (free cocktail).

Birthday Award

Birthday rewards are valid one week before and after your birthdate and must be claimed in person. A valid ID will be required.

General

Rewards have no cash value and cannot be exchanged for other items or credit.
The Loyalty Program may be subject to changes, suspension, or termination at any time at the discretion of the management.
Misuse or abuse of the program may result in the loss of loyalty benefits or account termination.

By signing up, you agree to the terms and conditions. We can’t wait to start rewarding you!

FAQ

What is the Katana Loyalty Program?

The Katana Loyalty Program rewards customers with exclusive perks such as discounts, free cocktail, birthday treats, and more. Learn all about the program here.

How do I sign up for the program?

Signing up is easy and free. Click here to join.

Is there a cost to join?

No, joining the program is completely free—just perks and rewards for loyal customers.

How do I earn rewards?

Earn 5% back on every visit, plus enjoy birthday treats and seasonal surprises.

How can I check my balance?

Can I use my loyalty rewards with other promotions or discounts?

No, loyalty rewards cannot be used with other promotions or discounts.

What if I forget to bring my loyalty card for a visit?

Keep your account number secure, and we can add your rewards even without your card. Alternatively, bring your card and receipt on your next visit, and our staff will be happy to add any missing rewards for you.

Can I transfer my rewards to someone else?

No, loyalty rewards are non-transferable.

Are loyalty rewards available for delivery or takeaway orders?

No, loyalty rewards are only available for dine-in orders.

How do I update my account information?

What happens if I lose my card/account access?

As long as you have access to your registered email, you can reset your password. For a lost card, staff can locate your account using your postcode and issue a replacement.

Can I use multiple loyalty cards for a single reservation or table?

Please note that only one loyalty card can be used per table or reservation. Even if you split the bill, the loyalty rewards can only be redeemed with a single card. Each reservation can only have one loyalty account associated with it

Need Assistance?

Got questions about our Loyalty Program or unsure about how to redeem your rewards? We’re here to help!

We’re always happy to clarify the details and ensure you make the most of your loyalty benefits. Don’t hesitate to get in touch!

Experience the best Teppanyaki, Sushi, Sake, Cocktails and more at the beautiful Katana restaurant in Peterborough.